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Ideas, tips and techniques for new generation selling and customer support.
Tag Archives: timetrade
2010
“Textaurant” Improves the Waiting Experience
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Everyone loves the Cheesecake Factory. The problem is everyone loves the Cheesecake Factory: customers can wait up to two hours for a table. A packed bar, lobby and waiting area might be good news for the restaurateur, but it’s certainly bad news for the customers. Who likes to stand around waiting?
2009
Our new website is live! Customer service to the fore!
As we’re fond of saying, it’s all about providing a great customer experience.So we’re thrilled to say that after six months of gestation, mulling of options, tension, and angst, the new TimeTrade.com is live – with a completely revamped customer experience.
The new home page emphasizes that TimeTrade is the enterprise-strength appointment scheduling system. You’ll see a rotating selection of great customer examples (one of our healthcare customers is shown here), and new tabs for “I need to…,” “My industry is…” and “I’m looking for,” each with nifty rollover features to help visitors quickly find what they’re looking for.
Now, go out and play – please. Take a tour of the new TimeTrade.com. And bring friends.
Filed under: appointment scheduling
Tagged: appointment scheduling, customer experience, customer service, timetrade
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