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Ideas, tips and techniques for new generation selling and customer support.
Tag Archives: manual appointment scheduling
2010
Personal Service Providers: Make Life Easier On Yourself – Let Customers Schedule Themselves
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Hair Salons and Day Spas – regardless of size – need appointment scheduling software. The “needs” test is not based on the size of the business, but the volume of business. Busy salons and spas can enhance customer service while also increasing efficiency.
Filed under: appointment reminder, appointment scheduling software, customer retention
Tagged: appointment scheduler improve customer service, appointment scheduling, appointment scheduling software, customer care, customer experience, customer loyalty, customer retention, customer satisfaction, customer service, improve customer service, improving customer care, manual appointment scheduling, online scheduling, reminders, self service
2009
Seven Signs It’s Time to Upgrade to a Better Appointment Scheduler
Some appointment scheduling tools are nothing more than a calendar with limited options. How do you know if it’s time to upgrade?
Here are seven signs that it’s time to get the next generation of appointment schedulers:
1. You’re finding that Outlook is just not cutting it anymore
Some might believe that Outlook (or another personal information manager) can do it all, but unfortunately, it is not specifically designed as an appointment scheduler. If you find yourself wishing that Outlook could do more with appointments for your team, it’s time to migrate to powerful, dedicated scheduling software.
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2009
The Risks of A Paper-Based Appointment Scheduler
For all its nostalgia, a paper-based appointment scheduler can also give an unprofessional appearance, and it carries risks:
- It can jeopardize customer privacy
- It may cause confusion if penmanship is obscure
- There is a chance, as some unfortunate people have learned, that it will be
- lost
- stolen
- used to scope out the business for a crime.
For some businesses, an appointment scheduler is vital to properly serve their customers, but a paper-based appointment book may involve too much risk to continue being used.
David Hill
TimeTrade Blogging Team
Image Credit: InMagine PDEP006052
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